Privacy Policy

Privacy Policy

Last Updated: March 7, 2026

At TANGMA CRAFTSMAN TECHNOLOGY CO., LIMITED, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when we may share it, and what choices you have when using tangmacraftsmans.com.

1. Who We Are

This website is operated by TANGMA CRAFTSMAN TECHNOLOGY CO., LIMITED. We specialize in automotive modification parts and related products for global customers.

If you have questions about this Privacy Policy or your personal data, please contact us using the details listed in the Contact Information section below.

2. Information We Collect

We may collect the following categories of personal information when you use our website:

  • Name
  • Email address
  • Phone number / WhatsApp contact
  • Shipping address and billing address
  • Company name, country, and order-related information
  • Vehicle fitment details you voluntarily provide, such as model, year, chassis code, or product requirements
  • Messages, inquiry content, and after-sales communication records
  • Technical information such as browser type, device type, IP address, and basic website usage data
3. How We Collect Information

We may collect information when you:

  • Place an order on our website
  • Submit a contact form or inquiry
  • Communicate with us by email, WhatsApp, WeChat, or other support channels
  • Request shipping information, fitment confirmation, quotations, or after-sales support
  • Browse our website, product pages, and policy pages
4. How We Use Your Information

We use your information only where reasonably necessary for our business operations, including to:

  • Process and fulfill orders
  • Arrange shipping, delivery, and order tracking
  • Provide customer service and after-sales support
  • Confirm vehicle compatibility, product details, and custom order requirements
  • Respond to inquiries and quote requests
  • Improve website performance, product presentation, and customer experience
  • Prevent fraud, abuse, unauthorized transactions, or security risks
  • Comply with legal, tax, customs, accounting, or regulatory obligations
5. Payment Information

We do not state that full payment card details are stored directly by our team unless clearly required by the payment service used on the website. Payments may be processed through third-party payment providers, and those providers may handle your payment data according to their own privacy and security standards.

We may receive limited transaction-related information such as payment status, order amount, payer name, or transaction reference for order confirmation and support purposes.

6. Shipping, Customs, and Service Partners

To fulfill orders and customer requests, we may share necessary information with third parties such as:

  • Shipping carriers and logistics providers
  • Warehousing, packaging, and export handling partners
  • Payment service providers
  • Website hosting, security, and technical service providers
  • Customs, tax, or governmental authorities where required by law or cross-border shipping procedures

We share only the information reasonably necessary for those purposes.

7. We Do Not Sell Personal Data

We do not sell your personal information to third parties.

We collect and use personal data only as necessary to process orders, communicate with customers, provide support, improve our services, and operate the website.

8. Cookies and Website Analytics

Our website may use cookies, similar technologies, or basic analytics tools to improve website functionality, remember preferences, understand page usage, and enhance the browsing experience.

Cookies may help us:

  • Maintain shopping cart and session functionality
  • Understand how visitors use the site
  • Improve loading speed, content layout, and product discovery
  • Support security and anti-spam functions

You can manage or disable cookies through your browser settings, but some website functions may not work properly if cookies are disabled.

9. International Data Processing

Because we serve international customers, your information may be processed in different countries or regions where our business, support team, logistics partners, suppliers, or service providers operate.

By using this website or submitting your information, you understand that cross-border processing may be necessary for order fulfillment, export, shipping, support, or website operations.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Complete transactions and after-sales support
  • Maintain business, tax, shipping, accounting, or warranty records
  • Resolve disputes or enforce agreements
  • Comply with applicable legal obligations

When information is no longer reasonably needed, we may delete, anonymize, or securely limit its use.

11. Data Security

We take reasonable administrative, technical, and operational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, server, transmission method, or storage system can be guaranteed to be 100% secure. You use the website and submit information at your own reasonable discretion.

12. Your Rights and Choices

Depending on your location and applicable law, you may have the right to request:

  • Access to the personal information we hold about you
  • Correction of inaccurate or incomplete information
  • Deletion of certain personal data, where legally permitted
  • Restriction of certain data uses
  • Withdrawal from marketing communication, if any

To make a privacy-related request, please contact us using the details below. We may need to verify your identity before processing certain requests.

13. Third-Party Links

Our website may contain links to third-party websites, payment services, courier tools, or communication platforms. Once you leave our website or interact with third-party services, their own privacy policies and terms may apply.

We are not responsible for the privacy practices of third-party sites or external services not directly controlled by us.

14. Children’s Privacy

This website is intended for business customers, vehicle owners, workshops, distributors, and adult users. It is not intended for children, and we do not knowingly collect personal information from children without appropriate legal basis.

15. Policy Updates

We may update this Privacy Policy from time to time to reflect website changes, legal requirements, business practices, or service updates.

The revised version will be posted on this page with an updated effective date.

16. Contact Information
Company TANGMA CRAFTSMAN TECHNOLOGY CO., LIMITED
WeChat fa60883668
Hong Kong Office Room 1508, 15/F, Building 2, Grandview Centre, 625 Nathan Road, Mong Kok, Hong Kong
Guangzhou Shipping Address No. 11, Zhongyi Fei’e Street, Zhongcun Town, Panyu District, Guangzhou, China